Employee PIN Award Winners


Jennifer White

Jennifer White
Crown Chicago

Kavitha Suresh

Kavitha Suresh
Crown Chennai

Maria Lamberti

Maria Lamberti
Crown South Africa

Total QUEST Quality Score Winners - 2nd Quarter for 2011


TQQS Winners

A Branches

  • Top Performer - Melbourne, Australia
  • Most Improved - Rome, Italy

 

B Branches

  • Top Performer - Zurich, Switzerland
  • Most Improved - Stockholm, Sweden

 

C Branches

  • Top Performer - Chennai, India
  • Most Improved - Santiago, Chile

 

D Branches

  • Top Performer - Pune, India
  • Most Improved - Phnom Penh, Cambodia

Welcome to QUEST Quality Management Program

Gary Maguire


"Ultimately, our clients' satisfaction is our continuing

QUEST.”

Gary Maguire
Group vice president
Quality & risk management



Crown's continuing pursuit of the highest possible quality service had led to the development of the QUEST Quality Management Program. The QUEST program is defined by an "evaluation cycle," enabling Crown to continually seek feedback, evaluate standards and evolve its quality systems.

The QUEST Cycle

The QUEST Cycle

Click on each arrow to learn more.